INSURANCE AND BILLING

Insurance Accepted:

ALL SERVICES OFFERED ARE COVERED BY THE FOLLOWING INSURANCE CARRIERS:

  • Quest Behavioral Health

  • Cigna

  • Anthem Blue Cross Blue Shield Colorado

  • Carelon Behavioral Health

  • Aetna

COMING SOON:

  • Tricare

  • Optum

Self-Pay:

IF INSURANCE CARRIER IS NOT ACCEPTED, SELF-PAY RATES ARE AVAILABLE AS FOLLOWS:

  • Medication management

    • New patient first visit - $300 (60 minutes)

    • Follow-up visits existing patients - $150 (30 minutes)

  • Psychotherapy - $200 (60 minutes)

  • Ketamine services

    • Preparation therapy session - $200 (60 minutes)

    • Integration therapy session - $200 (60 minutes)

Insurance Billing:

We partner with Headway to make using your insurance simple and hassle-free. Headway handles all of the billing for your visits, so you can focus on your care—not the paperwork.

Once you schedule your appointment, you’ll receive an email and text message from Headway with a secure link to enter your insurance and payment information. It only takes a few minutes to complete.

✅ Important: Your insurance information must be completed 48 hours before your appointment in order to reserve your spot. If this step isn’t done, your appointment will not be confirmed.

Headway will verify your insurance coverage and co-pay details before your visit. You’ll be responsible for any co-pays or out-of-pocket costs, and Headway will take care of the rest.

Self-Pay Billing & Payment Policy:

  • We’re committed to providing transparent and supportive care. Please review our billing and payment policies below:

Payment Terms

  • Full payment is due at the time of service

  • Payments are processed securely through SimplePractice

  • We accept credit cards, debit cards, and FSA/HSA cards

  • A valid payment method is required to remain on file to confirm and secure appointments

Cancellation & No-Show Policy

  • We kindly ask for at least 24 hours’ notice to cancel or reschedule an appointment

  • Cancellations made less than 24 hours in advance or missed appointments (no-shows) will be charged a $50 fee

  • Repeated late cancellations or missed appointments may result in termination of care

Refunds

  • Fees are non-refundable once services are rendered

  • Prepaid sessions that are canceled with adequate notice may be refunded or rescheduled at the provider’s discretion

Returned Payments

  • A $30 fee will be applied to any returned or declined payments (e.g., insufficient funds or expired card)

If you have any questions about billing, feel free to contact us. We’re here to help!

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